Last Updated: October 2025

 

Ferelavione, your privacy is our priority. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase. By accessing our website or using our services, you agree to the terms of this Privacy Policy.

 

1. Information We Collect

We collect personal and non-personal information to process orders and improve your shopping experience. This includes:

 

a. Personal Information:

• Full name

• Email address

• Shipping and billing address

• Phone number

• Payment information (processed securely through our payment gateway)

 

b. Non-Personal Information:

• Browser type, IP address, and device information

• Website usage data (e.g., pages visited, time spent on site)

• Cookies and similar technologies for site performance and personalization

 

2. How We Use Your Information

We use your information to:

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• Process and fulfill your orders

• Communicate order updates, shipping details, and promotional offers

• Improve our website, services, and customer experience

• Ensure secure transactions and prevent fraud

• Comply with legal and regulatory requirements

 

You can opt out of marketing emails at any time by clicking the “Unsubscribe” link at the bottom of our emails.

 

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share limited information with:

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• Trusted service providers who help us operate our store (e.g., payment processors, shipping couriers, email marketing platforms)

• Legal authorities, if required by law or to protect our rights and property

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All third-party partners are required to maintain the confidentiality and security of your information.

 

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help remember your preferences and track site performance.
You can disable cookies in your browser settings, but some parts of the site may not function properly as a result.

 

5. Data Security

Ferelavione uses industry-standard encryption and security practices to protect your personal information from unauthorized access, alteration, or disclosure.
While we take all reasonable measures, no online system is entirely secure, and we cannot guarantee absolute data security.

 

6. Your Rights

You have the right to:

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• Access or update your personal information

• Request deletion of your data (subject to order or legal retention requirements)

• Withdraw consent for marketing communications

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To make a request, please contact us at support@ferelavione.com.

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7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

 

8. Children’s Privacy

Our website and products are intended for individuals aged 18 and older. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately for removal.

 

9. Changes to This Policy

Ferelavione reserves the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the site after updates constitutes acceptance of the new terms.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

support@ferelavione.com
Monday–Friday, 9 AM–5 PM EST